||Types of Complaints a) Through the PGO|
are broadly two types of complaints.
to grant/revision : For redressal of their grievances relating to
pension sanction/revision, individual should first approach his Head of Office/
Record Office from where he retired/discharged , as the claims are initiated by
them to the office of the PCDA (P).
Except in the case of Commissioned Officers whose PPOs are sent by PCDA (P) direct to PDAs
and they can write to Grant- I Military section.
In case of
personnel discharged on or after 1.11.85 the complaints may be addressed to
CDA (Navy),No. 1, Cooperage Road, Mumbai-400039
as they are the concerned Pension Sanctioning Authorities.
case it is informed by your Head of Office/ Record Office that your pension case
is pending with Pr. CDA (P), Allahabad, then please quote letter No. and date
under which claim has been sent to this office and also quote your original PPO
number in case the complaint relates to revision or issue of corrigendum PPO.
relating to payment of pension. In your complaints relating to
payment, the following channels may be utilised :
case the pension is being drawn from
of Treasury of that State/Treasury Officer
Office of PSB concerned/Manager of the bank branch
also see details under the Pension Disbursing
Agencies list )
(PD) Meerut for Northern DPDOs
or CDA -Chennai for four southern DPDOs or to Audit section of
PCDA(P) Draupadi Ghat Allahabad
Grievances Officer in the
Office of the Pr.CDA(P) Allahabad). The address of PGO is as under:
Shri Sandeep Sarkar, IDAS
Grievances Officer (PGO)
Office of the Pr. CDA (Pensions),
Draupadi Ghat, Allahabad - 211014
- 0532/2622618, 2622698, 2622699
year, Pr. CDA(P),
CDA(PD) Meerut and
CDA Chennai hold 4 Defence Pension Adalats in different parts of the
country and wide publicity is given for the same in News papers etc.The month
and place of the next Adalat will also be displayed under 'What's new' on this
Web Site. Any grievance in respect of pension sanction/payment, received by the
Pension Adalat Officer is settled in a time bound manner and the pensioner is
informed. The pensioner can send his grievances to the nominated ,
Defence Pension Adalat Officer, Office of the Pr. CDA(P), Allahabad - 211014.,
if the Adalat is to be conducted by PCDA(P) Allahabad.
information relating to the date and venue of the Pension Adalat in the near
future will be provided on this Website.
You can lodge a complaint through this Website. Please click the heading 'Lodge a complaint' on this Website and you will find the form for lodging a complaint. Please fill in all the information mentioned in that format to enable us to reach you soon with a solution to your problems.
a) You can also ring us up and tell us the problem. The sections dealing with different types of pensions/work are given in a tabular form under the heading 'Organisation Chart' on this Website. You can identify the section and talk to the officer in-charge concerned. Our PBX numbers are :
can send your complaints through E-Mail to this office .Our E-Mail address is email@example.com.
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If you are planning to visit the Office of the PCDA (P) Allahabad, please do check the information given under 'Visit Allahabad' on this Website. Once you reach PCDA (P) Allahabad, report at the Reception to get yourself guided to the concerned section
do write to us your grievances on the format given below. Our Postal Address is
of the Principal Controller of Defence Accounts (Pensions)
Ghat, Allahabad 211014.
The following information is necessary for linking of your case. You can download this form and write to us .
FOR WRITING A COMPLAINT(Lodge complaint Online)
Name of Pensioner /family pensioner
Name of the deceased in case of family pension
3. Rank of Pensioner
Record Office/HOO concerned/Office
Date of retirement/death of pensioner
PPO number under which pension granted (if already sanctioned)
Latest Corrigendum PPO if any
Previous references if any:
(Please also give no. and date of letter under which claim has been forwarded to Pr. CDA (P), Allahabad
Name of PDA/Bank branch from where pension is being drawn
Saving Bank Account No.
Your complete Postal Address with E mail address/Telephone No., if any
In case you are not a pensioner, please fill column 1, 3, 11 and 13
13. Your specific grievance/query (In case you are a 'State Forces pensioner', please quote the 'State' you retired from)
For your grievance you may please write to
Director(Pensions), Ministry of Defence, New Delhi
Phone no. (011)23015609
Mail to Harbans Singh
ãPrincipal Controller of Defence Accounts (Pensions), Draupadi Ghat, Allahabad - 211014
Phone No. (0532) 2622618, 2622698, 2622699
Fax No. (0532) 2624053, 2621549